{"id":94639,"date":"2025-11-27T09:18:11","date_gmt":"2025-11-27T08:18:11","guid":{"rendered":"https:\/\/zylloo.com\/non-classifiee\/my-iso-9001-journey-failing-forward-to-certification-success\/"},"modified":"2025-11-27T20:48:40","modified_gmt":"2025-11-27T19:48:40","slug":"my-iso-9001-journey-failing-forward-to-certification-success","status":"publish","type":"post","link":"https:\/\/zylloo.com\/fr\/actualites\/my-iso-9001-journey-failing-forward-to-certification-success\/","title":{"rendered":"Mon parcours ISO 9001 : De l’\u00e9chec au succ\u00e8s de la certification"},"content":{"rendered":"\n

Chez Zylloo, nous constatons que la croissance ne r\u00e9side pas dans le confort, mais dans le d\u00e9fi, la pers\u00e9v\u00e9rance et le fait de recommencer. R\u00e9cemment, j’ai entrepris de me faire certifier ISO 9001 <\/a>– Syst\u00e8me de gestion de la qualit\u00e9 (SGQ) par notre partenaire de formation, le Professional Evaluation and Certification Board (PCBE), et c’est une histoire que je suis heureuse de raconter. <\/p>\n\n

Mon instructeur, M. Cezzy Kanionga, consultant principal du Zylloo Consultant Group, est un formateur d\u00e9vou\u00e9 et exp\u00e9riment\u00e9 qui m’a fait d\u00e9couvrir le monde des syst\u00e8mes de gestion de la qualit\u00e9. ISO 9001<\/a> est plus qu’une norme, c’est une culture de l’am\u00e9lioration continue, de l’orientation client et des processus organis\u00e9s permettant aux organisations de fournir une valeur constante. La formation a \u00e9t\u00e9 rigoureuse, interactive et instructive, m’ouvrant les yeux sur le r\u00f4le important que la qualit\u00e9 doit jouer \u00e0 tous les stades d’une organisation. <\/p>\n\n

Apr\u00e8s avoir suivi le cours, je me suis pr\u00e9sent\u00e9 \u00e0 l’examen de certification et j’ai \u00e9chou\u00e9. J’ai obtenu un score de 62,95, juste en dessous de la barre des 70 %. C’\u00e9tait d\u00e9cevant, mais ce n’\u00e9tait pas la fin du chemin. Avec le soutien de mon formateur et les encouragements de l’\u00e9quipe de Zylloo, j’ai d\u00e9cid\u00e9 de repasser l’examen. Cette fois, j’ai r\u00e9ussi avec un score de 75. <\/p>\n\n

Cette exp\u00e9rience a confirm\u00e9 une chose \u00e0 laquelle nous croyons fermement chez Zylloo : l’\u00e9chec est une courbe d’apprentissage. Il ne nous d\u00e9finit pas, il nous affine. <\/p>\n\n

Zylloo est fi\u00e8re de proposer des formations ISO 9001<\/a> en collaboration avec PECEB, car nous avons pu constater par nous-m\u00eames la force de cette certification. Que vous souhaitiez am\u00e9liorer l’efficacit\u00e9 op\u00e9rationnelle de votre organisation ou doter votre personnel de pratiques de qualit\u00e9 conformes aux normes internationales, cette certification est un investissement strat\u00e9gique. <\/p>\n\n

En tant que personne qui a fait le voyage, qui est tomb\u00e9e et qui s’est relev\u00e9e, je vous invite \u00e0 sauter le pas. Les r\u00e9compenses vont au-del\u00e0 du certificat. Il s’agit d’un changement d’\u00e9tat d’esprit, d’op\u00e9rations et de r\u00e9sultats. <\/p>\n\n

Retrouvez plus de d\u00e9tails sur les programmes de formation de Zylloo Consult et PECB aux normes ISO et plus particuli\u00e8rement au SMQ. Si vous souhaitez rejoindre les professionnels qui appliquent les principes du SMQ dans leurs pratiques quotidiennes, discutons-en<\/a><\/strong>. Vous pouvez \u00e9galement prendre rendez-vous avec<\/a> notre consultant senior.<\/a> <\/p>\n\n

Par Sydney Vanpelt<\/p>\n\n

Sp\u00e9cialiste de la communication<\/p>\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Chez Zylloo, nous constatons que la croissance ne r\u00e9side pas dans le confort, mais dans le d\u00e9fi, la pers\u00e9v\u00e9rance et le fait de recommencer. R\u00e9cemment, j’ai entrepris de me faire certifier ISO 9001 – Syst\u00e8me de gestion de la qualit\u00e9 (SGQ) par notre partenaire de formation, le Professional Evaluation and Certification Board (PCBE), et c’est […]<\/p>\n","protected":false},"author":2,"featured_media":94638,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[121,135],"tags":[136,137,138],"class_list":["post-94639","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites","category-internal-news","tag-iso-9001","tag-qms","tag-quality-management"],"yoast_head":"\nMon parcours ISO 9001 : De l'\u00e9chec au succ\u00e8s de la certification - Zylloo Consult<\/title>\n<meta name=\"description\" content=\"\u00c0 Zylloo, nous d\u00e9couvrons que la croissance ne r\u00e9side pas dans le confort, mais dans le d\u00e9fi, la pers\u00e9v\u00e9rance et la reprise.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zylloo.com\/fr\/actualites\/my-iso-9001-journey-failing-forward-to-certification-success\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mon parcours ISO 9001 : De l'\u00e9chec au succ\u00e8s de la certification - 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