Client
National School of Administration (ENA), Democratic Republic of Congo
Project Duration
27–31 July 2026
Location
Kinshasa, Democratic Republic of Congo
International Partner
Professional Evaluation and Certification Board (PECB) – Canada
Zylloo Consult’s Role
- Technical organization of the training programme
- Official PECB training delivery
- Facilitation of the certification course
- Coaching participants for the certification examination
- Administration of the official PECB examination process
Services Delivered
- ISO 9001:2015 Lead Implementer Certification Training
- Practical workshops
- Case studies
- Professional coaching
- International PECB certification examination
Results Achieved
✔ Successfully delivered the first official PECB ISO 9001 Lead Implementer training for ENA.
✔ Strengthened the competencies of professionals from various public institutions.
✔ Enhanced national capacity in Quality Management Systems.
✔ Successfully administered the official PECB certification examination in compliance with international standards.
✔ Contributed to the promotion of internationally recognized ISO standards in the Democratic Republic of Congo.
Areas of Expertise Demonstrated
- ISO 9001
- Quality Management Systems
- Executive Training
- Capacity Building
- Organizational Excellence
- Public Sector Reform
- ISO Implementation
- Leadership Development
